This Privacy Policy(the “Policy”) is effective from 5-July-2024
It is applicable to your use of the mobile application RentRX, which is owned, controlled and operated by Q Foundation, a California public benefit corporation (the “Services”).
Please review this Policy carefully. If you do not agree to our Policy, please do not access and utilize the Services.
This policy does not apply to any third parties, including any integrated applications, software or other third-party services.
If you are concerned how third parties utilize your information, you should contact such third parties to obtain a copy of their privacy policies.
This Services are not meant to be utilized by residents of the EU. While this Site andServices are meant to be utilized by California residents, we are a public benefit nonprofit corporation and not covered by the California ConsumerPrivacy Act. However, we understand and acknowledge that in order to pay rent via the Services and report your rent to participating credit agencies, we will be collecting your personal data (both personally identifying information (PII)and non-public personal information (NPI)), which we will protect with requisite security, transparency, accountability and integrity in accordance with this Policy.
We automatically collect the following information from you:
Log information: How you access the Services, the date and time you accessed the Services, your configurations and preferences. We also log your activity Services, for instance, what pages and/content you view and what features and functions you utilize.
Device information: We log what device you are using to access the Services, including what type of device, your device unique identifier and any information that your device provides based on the settings you have set on the device you utilize to access the Services.
Geolocation information: We log your location and any other contact information you provide to us.
We collect information you choose to provide to us:
Contact information: We receive and retain the contact information you provide to us.
Content information: We receive, process and retain content, communications and documents that you transmit and/or submit through the Services.
Personal Data: We collect all the personal data you provide, including your name, your residential address, your rent, your bank account information or other payment information.
We do not sell your personal data, whether PII or NPI.
We only collect and process your PII and NPI as necessary in order to review, verify and process through a third-party integrated service, payment of your rent to your landlord and report such payments to credit agencies so that you can build your credit.
We may utilize your Contact Information to contact you to respond to any requests and/or questions from you, to verify and process your rent payment or to inform you of any amendments to this Policy or the Terms of Service. We may also send you emails to notify you of any upcoming upgrades and/or updates that may cause some disruption or interruption in the provision of the Services to you and/or important security information respecting the Services. On occasion, if you opt into our email mailing lists or you are a Registered User of any of our Services, we may send you emails informing you of upcoming features and functions and other promotional messages.
We reserve the right to use aggregate and anonymized data (i.e. information that cannot be reasonably connected to you) for any legal purpose.
We may use your information as necessary to: investigate any security breaches and/or fraud, conduct audits, to pursue any of our rights in court and/or to defend ourselves from any claims.
We may utilize your analytics (how you use the Services, including what features and functions you use, how long you use them, when and where you access them) in order to improve our features and functions and provide better Services to you.
You can choose to only use the Services to pay rent and not to report your payments to credit agencies. You cannot opt out of notifications respecting amendments to our policies, security and other administrative and operating notifications but you can opt out of any promotional and marketing material we may email you.
We will retain your information in order to provide the Services to you, in order for us to conduct audits, enforce our rights and as necessary in order to comply with applicable laws, regulations and ordinances.
Participating third parties, including your landlord and credit reporting agencies, which we have disclosed your data to through the Services in accordance with this Policy, may also retain your data to comply with applicable laws and audits.
We disclose your information to our sub-contractors as required in order for us to provide the Services to you.
If you are utilizing to build your credit via your rent payments, we disclose your rent payment information to one or more of the following credit agencies: Equifax, Experian, TransUnion, and Innovis.
We may disclose your information as is necessary to comply with applicable law and regulations and requirements, including the service of a subpoena, court order or request under a governmental investigation.
We may disclose your data in aggregate and anonymized form (i.e. information that cannot be reasonably connected to you) to any party and the public for any reason subject to applicable law.
We use third-party analytics, RevenueCat and Google Analytics, to provide you with a better user experience and to provide us with performance metrics and user navigation path visualization for our Services by collecting your IP address but no PII or NPI. To find out more about Google Analytics, see Google Analytics.
We may amend this Policy from time to time, including to comply with changes in applicable laws and regulations. Any change we make will apply prospectively. We will notify you of upcoming changes by posting the amendments here.
We welcome any questions or concerns you may have as we take the security and integrity of your data and our transparency and accountability respecting our collection, retention, use and disclosure of your data seriously. Please contact privacy@GoRentRX.com
We take your concerns seriously. While our goal is to respond to you within forty-five (45) days from receipt of your request, for numerous reasons, we may not be able to meet our goal. However, we will respond within a reasonable time from your request.